Policies


Refund Policy

At absurd.industries, we pride ourselves on innovation and fun, but hey, we get it – sometimes things don't work out. Here's the lowdown on refunds:

For Workshops and Events:

  • Can't make it? Cancel up to 7 days in advance for a full refund - no side-eye, we promise.
  • Less than a week's notice? You'll get back 50% - let's call it a "change-of-heart" fee.
  • Within 48 hours? That’s cutting it close! No refunds, but we’re all ears if you have a time travel solution.

For Tangible Products:

  • Change of heart? No problem. Just return items within 14 days of purchase for a full refund.
  • All we ask is that the products are in their original condition, unloved and unused.
  • If we goofed up the shipping, we'll bear those costs because that's on us.

How to Request a Refund:

Need a refund? Just shoot us an email at [email protected] with your order number and a bit about why. We'll get your refund rolling within 7 days of getting your message.

FAQs:

  • Q: Can I return a product if I change my mind?
    A: Absolutely. Just keep it in mint condition, and we’re golden.
  • Q: How fast do you process refunds?
    A: Expect it within 7 days.

Shipping Policy

We dispatch our innovative goodies with the speed of a caffeinated squirrel. Here’s how it works:

Domestic Shipping:

  • Regular shipping: 1-2 business days. We're quick, like ninja quick.
  • In a hurry? Expedited shipping will race to you for a few extra bucks.

International Shipping:

World domination plans are underway. Stay tuned for global shipping options!

FAQs:

  • Q: Will I get tracking information?
    A: Absolutely. We’ll keep you posted every step of the way.
  • Q: What if my order plays hide and seek?
    A: Contact us. We'll turn detective and fix it – replacement or refund.

Return Policy

Got something from us that's not sparking joy? No hard feelings. Here’s the drill:

  • Send it back within 14 days of purchase, no sulking involved.
  • Items should be in their pristine, unadulterated state, complete with original packaging.
  • If our product has a hiccup (defective or incorrect), we cover the return shipping. That’s only fair.

FAQs:

  • Q: How do I kick off a return?
    A: Ring us up for authorization, then send it back via traceable shipping. Easy peasy.
  • Q: What if my item arrives looking like it partied too hard?
    A: Snap a pic and let us know within 48 hours. We'll make things right faster than you can say "absurd"!

Need a Hand?

Amit and Amartha are always here for a chat. Drop us an email at [email protected] or ping on WhatsApp at +91 98928 36471.

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