Policies
Refund Policy
At absurd.industries, we pride ourselves on innovation and fun, but hey, we get it – sometimes things don't work out. Here's the lowdown on refunds:
For Workshops and Events:
- Can't make it? Cancel up to 7 days in advance for a full refund - no side-eye, we promise.
- Less than a week's notice? You'll get back 50% - let's call it a "change-of-heart" fee.
- Within 48 hours? That’s cutting it close! No refunds, but we’re all ears if you have a time travel solution.
For Tangible Products:
- Change of heart? No problem. Just return items within 14 days of purchase for a full refund.
- All we ask is that the products are in their original condition, unloved and unused.
- If we goofed up the shipping, we'll bear those costs because that's on us.
How to Request a Refund:
Need a refund? Just shoot us an email at [email protected] with your order number and a bit about why. We'll get your refund rolling within 7 days of getting your message.
FAQs:
- Q: Can I return a product if I change my mind?
A: Absolutely. Just keep it in mint condition, and we’re golden. - Q: How fast do you process refunds?
A: Expect it within 7 days.
Shipping Policy
We dispatch our innovative goodies with the speed of a caffeinated squirrel. Here’s how it works:
Domestic Shipping:
- Regular shipping: 1-2 business days. We're quick, like ninja quick.
- In a hurry? Expedited shipping will race to you for a few extra bucks.
International Shipping:
World domination plans are underway. Stay tuned for global shipping options!
FAQs:
- Q: Will I get tracking information?
A: Absolutely. We’ll keep you posted every step of the way. - Q: What if my order plays hide and seek?
A: Contact us. We'll turn detective and fix it – replacement or refund.
Return Policy
Got something from us that's not sparking joy? No hard feelings. Here’s the drill:
- Send it back within 14 days of purchase, no sulking involved.
- Items should be in their pristine, unadulterated state, complete with original packaging.
- If our product has a hiccup (defective or incorrect), we cover the return shipping. That’s only fair.
FAQs:
- Q: How do I kick off a return?
A: Ring us up for authorization, then send it back via traceable shipping. Easy peasy. - Q: What if my item arrives looking like it partied too hard?
A: Snap a pic and let us know within 48 hours. We'll make things right faster than you can say "absurd"!
Need a Hand?
Amit and Amartha are always here for a chat. Drop us an email at [email protected] or ping on WhatsApp at +91 98928 36471.